Integrations & Data
Give the AI access to your orders, products and history.
How to request Shopify's "read_all_orders" scope
This guide is required if you want to see order data past the 60-day window. To do this, your custom app needs the read_all_orders scope in Shopify, which has to be approved by Shopify before it works.
How to setup Mirror mode on Zendesk
How to setup Mirror mode on Zendesk: create an API token, connect Zendesk to Zuzana, and import your tickets.
How to add more scopes to the custom Shopify app
Here's a step-by-step guide to authorize Zuzana to do more on your Shopify store. Because this store connects via a Custom App, the permissions are controlled by the app version in the Shopify dev dashboard, not inside Zuzana. So it's a two-part process — update the app's scopes first, then re-authorize the store in Zuzana.
How to connect to Zuzana's MCP
Zuzana exposes its team tools over MCP, so Claude can read conversations, inspect workflows and policies, query metrics, and manage knowledge base content directly. Setup takes about a minute and uses your own Zuzana login. What you need: a Zuzana account on your team, and the Claude desktop app or claude.ai. The connector authorizes individually: everyone connects with their own login, and the tools are scoped to their own team.
Shopify: Creating a Custom App
This article covers how to integrate Zuzana with your Shopify store using a Custom Shopify App.
How to import tickets from Dixa
How to import tickets from Dixa