Getting Started
New here? Start with the big picture of how Zuzana AI works.
Welcome to Zuzana
What Zuzana is, the handful of concepts you will actually spend your time on, how a reply comes together from knowledge, policies, workflows and tools, how much of it you let go out automatically, and the order to set things up in.
How to embed your Chat widget on your Shopify store
To install the Chat widget on your Shopify Store you need to create a Snippet in your Shopify theme code containing your unique Zuzana script. Then, you simply render that snippet at the bottom of your theme.liquid file so it appears on every page of your site.
How to setup your domain
Here is a quick guide to configuring your DNS settings in Zuzana to ensure your emails are verified and delivered successfully.
Microsoft 365 (Outlook) – Forward emails to Zuzana Helpdesk
How to connect Microsoft 365 (Outlook) with Zuzana Helpdesk
Google Workspace (Gmail): Forward e-mails to Zuzana Helpdesk
How to connect Google Workspace (Gmail) with Zuzana Helpdesk